Cancellation Policy

At Herbal Hanger, we strive to ensure a smooth and hassle-free shopping experience for our customers. Please read our cancellation policy carefully to understand your rights regarding order cancellations.

1. Order Cancellation by the Customer

You may cancel your order before it is shipped from our warehouse. To cancel, please contact our customer support at [insert email/contact number] with your order details.
If the cancellation request is made before shipment, a full refund will be processed to your original payment method.
Once the order is shipped, it cannot be canceled. However, you may initiate a return after delivery as per our Return Policy.

2. Cancellation by Herbal Hanger

We reserve the right to cancel orders under the following circumstances:

The product is out of stock or unavailable.
Incomplete or incorrect billing/shipping details provided by the customer.
Suspected fraudulent transactions or orders that do not comply with our terms.
Technical issues, pricing errors, or website malfunctions leading to incorrect order processing.

In such cases, we will notify you via email or phone, and the full amount will be refunded to your original payment method.

3. Refund Process

Refunds for canceled orders will be processed within 5-7 business days after approval.
For prepaid orders, the amount will be refunded to the original payment method.
For COD (Cash on Delivery) orders, no refund is applicable as payment is not made in advance.

4. Modifications to the Cancellation Policy

Herbal Hanger reserves the right to modify or update this policy at any time without prior notice. Any changes will be reflected on this page.

For any cancellation-related queries, please reach out to our support team at info.herbalhanger@gmail.com