Pricing & Payment Policy

1. Pricing Information

• All prices listed on HerbalHanger.com are in Indian Rupees (INR) and are inclusive of applicable taxes (GST, if applicable) unless stated otherwise.
• We strive to provide accurate pricing; however, in case of errors, we reserve the right to correct them and inform the customer before processing the order.
• Prices may change without prior notice due to market fluctuations, offers, or regulatory changes.

2. Payment Methods

We offer multiple secure payment options for a hassle-free shopping experience:

• Credit/Debit Cards (Visa, MasterCard, RuPay, Maestro, American Express)
• Net Banking (Major Indian banks)
• UPI & Wallets (Google Pay, PhonePe, Paytm, etc.)
• Cash on Delivery (COD) (Available for select locations, subject to additional charges)
• EMI & Buy Now Pay Later (If applicable, subject to provider’s terms and approval)

3. Secure Payment Processing

• We use industry-standard SSL encryption and comply with RBI’s Payment Security Guidelines to protect your financial information.
• HerbalHanger.com does not store any payment details. All transactions are processed through secure third-party payment gateways (Razorpay, PayU, etc.).

4. Order Confirmation & Payment Issues

• Once the payment is successful, customers will receive an email/SMS confirmation with the order details.
• If the payment fails, we recommend:
  • Checking with your bank/payment provider
  • Trying an alternative payment method
  • Contacting our customer support at [your email/contact] for assistance

5. Cash on Delivery (COD) Policy

• COD is available on select pin codes and is subject to an additional handling charge.
• Refusing a COD order multiple times may result in the restriction of this payment method for future purchases.

6. Refund & Chargeback Policy

• Any refunds due to cancellations or order issues will be processed as per our Refund Policy.
• If you notice an unauthorized charge, please report it to us immediately at [your contact details].

7. Pricing Errors & Fraud Prevention

• In case of incorrect pricing due to a technical or human error, we reserve the right to cancel the order and refund the amount.
• We actively monitor transactions for fraudulent activity and may cancel or decline an order if suspected fraud is detected.

For any queries regarding payments, feel free to contact us at info.herbalhanger@gmail.com