Pricing & Payment Policy
Pricing & Payment Policy
1. Pricing Information
- All prices listed on HerbalHanger.com are in Indian Rupees (INR) and are inclusive of applicable taxes (GST, if applicable) unless stated otherwise.
- We strive to provide accurate pricing; however, in case of errors, we reserve the right to correct them and inform the customer before processing the order.
- Prices may change without prior notice due to market fluctuations, offers, or regulatory changes.
2. Payment Methods
We offer multiple secure payment options for a hassle-free shopping experience:
- Credit/Debit Cards (Visa, MasterCard, RuPay, Maestro, American Express)
- Net Banking (Major Indian banks)
- UPI & Wallets (Google Pay, PhonePe, Paytm, etc.)
- Cash on Delivery (COD) (Available for select locations, subject to additional charges)
- EMI & Buy Now Pay Later (If applicable, subject to providerβs terms and approval)
3. Secure Payment Processing
- We use industry-standard SSL encryption and comply with RBIβs Payment Security Guidelines to protect your financial information.
- HerbalHanger.com does not store any payment details. All transactions are processed through secure third-party payment gateways (Razorpay, PayU, etc.).
4. Order Confirmation & Payment Issues
- Once the payment is successful, customers will receive an email/SMS confirmation with the order details.
- If the payment fails, we recommend:
- Checking with your bank/payment provider
- Trying an alternative payment method
- Contacting our customer support at [your email/contact] for assistance
5. Cash on Delivery (COD) Policy
- COD is available on select pin codes and is subject to an additional handling charge.
- Refusing a COD order multiple times may result in the restriction of this payment method for future purchases.
6. Refund & Chargeback Policy
- Any refunds due to cancellations or order issues will be processed as per our Refund Policy.
- If you notice an unauthorized charge, please report it to us immediately at [your contact details].
7. Pricing Errors & Fraud Prevention
- In case of incorrect pricing due to a technical or human error, we reserve the right to cancel the order and refund the amount.
- We actively monitor transactions for fraudulent activity and may cancel or decline an order if suspected fraud is detected.
For any queries regarding payments, feel free to contact us at info.herbalhanger@gmail.com