FAQ

Frequently Asked Questions (FAQ)

  1. What is Herbal Hanger?
    Herbal Hanger is your go-to destination for high-quality herbal products that support natural health and wellness. We offer a wide range of teas, essential oils, skincare products, and more, crafted with care to enhance your well-being.

  2. Are your products organic?
    Many of our products are made with 100% organic ingredients. We source from certified organic suppliers to ensure quality and sustainability. Products labeled as "organic" comply with Indian Jaivik Bharat or India Organic (APEDA) standards.

  3. Do you offer international shipping?
    Yes, we ship worldwide. However, import regulations for herbal products vary by country. Customers should verify local laws before placing an order. Shipping times and costs depend on your location. Please refer to our Shipping Policy for more details.

  4. How do I store herbal products?
    Store herbal products in a cool, dry place away from direct sunlight. Ensure containers are sealed properly to maintain freshness and potency.

  5. Are your products cruelty-free?
    Absolutely! Our products and ingredients are not tested on animals, in line with Indian and international cruelty-free standards.

  6. Can I use your products during pregnancy?
    Some herbs may not be suitable for pregnant or nursing women. We strongly recommend consulting a healthcare professional before use.

  7. Do you offer customized blends?
    Yes! We provide personalized herbal blends tailored to your needs. Reach out via our Contact Page or email us at Info@herbalhanger.com for more details.

  8. How can I track my order?
    Once your order is shipped, you’ll receive a tracking number via email.

  9. What is your return policy?
    You may return unused and unopened products within 30 days of receipt for a refund or exchange. However, perishable items and personal care products cannot be returned due to hygiene and safety reasons. Please refer to our Returns & Refunds Policy for details.

  10. How can I contact customer support?
    You can contact us at support@herbalhanger.com or through our Contact Us page. Our team aims to respond within 24 hours.

  11. Do you have a loyalty program?

  12. NO

  13. Are your products suitable for vegans?

  14. Most of our products are vegan-friendly. Product descriptions specify whether an item contains any animal-derived ingredients.