Shipping Policy – HerbalHanger.com

At HerbalHanger.com, we are committed to ensuring timely and secure delivery of your orders. Please read our shipping policy carefully before placing an order.

1. Shipping Destinations

We currently ship to:

• All locations within India.
• Select international destinations. For international shipping inquiries, please contact us at info.herbalhanger@gmail.com before placing an order.

2. Order Processing Time

• Orders are processed and dispatched within 1-2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Processing times may vary during peak seasons, sales, or unforeseen circumstances.

3. Estimated Delivery Time

• Standard Shipping (India): 5-7 business days.
• Express Shipping (India): 2-3 business days (additional charges apply).
• International Shipping: 7-15 business days (subject to customs clearance).
• Delivery timelines are estimates only and may be affected by courier delays, weather conditions, or regulatory issues.

4. Shipping Charges

• Shipping costs depend on the delivery location, order size, and selected shipping method. The exact amount will be calculated at checkout.
• Free Shipping: Available for domestic orders above ₹100 (if applicable).
• There are no hidden charges; all applicable charges will be displayed at checkout.

5. Order Tracking

Once your order is shipped, you will receive an email or SMS with the tracking number and a link to monitor delivery progress.

6. Customs & Duties (International Orders)

• The recipient is responsible for any customs duties, import taxes, or clearance fees imposed by their local government.
• HerbalHanger.com is not responsible for delays caused by customs clearance procedures.
• International customers should check their country’s import regulations before placing an order.

7. Undelivered or Delayed Packages

• If a package is returned due to an incorrect address or failure to accept delivery, we will contact you to arrange redelivery. Additional shipping fees may apply.
• If your order is delayed beyond the estimated timeframe, please contact us at info.herbalhanger@gmail.com for assistance.
• We are not responsible for delivery failures caused by the courier service, but we will assist in resolving the issue.

8. Lost or Damaged Shipments

• If your package is lost or arrives damaged, notify us within 48 hours of delivery with order details and supporting photos (for damaged items).
• We will investigate and offer a replacement or refund as applicable.
• Refunds/replacements for lost or damaged shipments will be processed within 7 business days after verification.

9. Dispute Resolution & Governing Law

• This Shipping Policy is governed by Indian laws. Any disputes arising from shipping-related issues will be subject to the jurisdiction of [Your City] courts.

10. Contact Us

For shipping inquiries or concerns, please reach out to our customer support team:
📧 Email: info.herbalhanger@gmail.com

We’re here to ensure your HerbalHanger experience is smooth and enjoyable!